Privacy Policy


Introduction

This website privacy policy explains how Caledonia Signs Ltd use any personal information we collect about you when you use this website.

Caledonia Signs Ltd is concerned with protecting your right to privacy. The following terms are provided to explain how we collect and use information about you so that you can make an informed choice about using the Website. We automatically collect some data about our users' browser actions and patterns. This is aggregate data that does not identify any individual, but instead aids in improving our understanding of our users and their preferences. It also helps us develop our website and audit its use.


What information do we collect about you?

We collect two kinds of information from visitors to caledoniasigns.co.uk:

Feedback (through emails to our Internet services team)

Site usage information, from log files, cookies and Google Analytics

We will use this information to provide the services requested, maintain guarantee records and, if you agree, to send you marketing information. Caledonia Signs Ltd will not share your information for marketing purposes with external companies. For more information explaining how we use your information please read on.


How will we use the information about you?

You may decide to send us personally identifying information, for example, in an electronic mail message containing a question or comment, or by filling out a Web form that provides us this information. We use personally identifying information from email primarily to respond to your requests. We may forward your email to other employees who are better able to answer your questions. We may also use your email to contact you in the future if you have registered an interest in becoming a distributor of our product range.

We want to be very clear: We will not obtain personally identifying information about you when you visit our site, unless you choose to provide such information to us. Providing such information is strictly voluntary. Except as might be required by law, we do not share any information we receive with any outside parties.


How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. 

We hold all distributor data and email correspondence on our own dedicated secure server.

We also follow stringent procedures to ensure we work with all personal data in line with the GDPR (General Data Protection Regulation).


Marketing

Our approved network of distributors is provided with a wide range of products and tools to help service their customers. In order to provide marketing support we request all distributors to subscribe using our opt-in form here - available here.

We will only use your personal information for the purpose of managing your account and providing the products and services that you have requested from us.

We would however, from time to time, like to send you information about products, services and promotions, relating to Caledonia Signs products/services, which may prove of interest to you. If you are happy to receive such information please complete the form, you may opt out at a later date.

You have a right at any time to stop us from contacting you for marketing. If you no longer wish to be contacted for marketing purposes, please click here.


Access to your information and correction/deletion

You have the right to request a copy of the information that we hold about you. You can email us at support@caledoniasigns or write to us at the following address: Caledonia Signs, Waverley Road, Mitchelston Industrial Estate, Kirkcaldy, Fife, KY1 3NH.

Should you wish to remove all held information please complete our Right to be Forgotten request and all personal/account data will be deleted/anonymised.

We will never lease, distribute or sell your information to third parties unless we have your permission or the law requires us to do so.
To opt-in to receive marketing communications from Caledonia Signs - Click here.

If you decide to opt-out from receiving marketing communications from Caledonia Signs - Click here


Do We Use Cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies and Google Analytics to monitor usage by tracking which URLs are accessed and the sequence in which they are accessed.

The information collected will not include any information from which you will be identifiable. You can set up your browser to reject cookies, although some functionality of the website may be impaired. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly.

For further information visit www.aboutcookies.org or www.allaboutcookies.org.


Links from Our Site

Our website may contain links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies. When someone visits www.caledoniasigns.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it. Google Analytics Privacy Policy


Our MailChimp Service

We use Mailchimp to store data allowing us to send our distributors relevant news relating to Caledonia Signs product updates, marketing material for them to use, product promotions and news stories. Data stored on or Mailchimp database is GDPR compliant. MailChimp Privacy Policy


Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 16 April 2018.


How to contact us

If you have any questions about our privacy policy or information we hold about you - Contact us